Bank of India (BOI) customers can now lodge refund claim online for transaction failed. Yes, now its easier to claim your refund through BOI official website. You can claim a refund online for ATM, POS and online transactions.
Suppose your withdrawal failed at ATM and money got debited from your account then you can request a refund online. Similarly, you can claim for refund if the online transaction failed and money deducted from your account.
Here we will tell you step by step how to claim for a refund online if the transaction failed on Bank of India.
Bank of India Transaction failed – Claim Refund Online
ATM/POS & Online Refund claim facility available through BOI official website. You can submit the request by following below process:
1. ATM Refund Claim (Atm Failed Transaction Complaint)
Visit BOI Online Refund page and click on ATM Refund Claim
Now enter mandatory details with * mark. No need to fill complete form. Only fill * marked information and submit your request.
2. Online Transaction failed Claim Refund
If your online transaction failed and money deducted from your Bank account then it will be reversed to your Bank account within 10 days automatically. Suppose money not returned to your Bank account then you can submit a refund claim request online.
Open the Online refund claim page and click on the online bill payment refund redressal.
Next screen fill-up mandatory details with * mark.
If you purchased any product or service from other websites and transaction failed then you can also claim your refund online.
- Click on Bank-level refund and next screen enter reference number mentioned on your transaction details.
POS Refund Claim Online (Bank of India)
Suppose your POS transaction failed and money debited from your Bank of India account then you can also submit refund request online.
- Click on POS Refund Claim
Next screen fill the mandatory details marked with *
So this way Bank of India customers complain online if the transaction failed and submit an online request to claim the refund.
FAQ
Q.1: My Bank of India account debited but the transaction failed, how to complain?
Ans: Please submit your complaint online by following the above process and claim for a refund.
Q.2: How can I get refund from Bank of India?
Ans: Just visit BOI Online refund request page and submit your request, please follow the above guide.
Q.3: How long does it take to reverse a failed debit card transaction?
Ans: it will take 7 to 10 days maximum.