So you want to change/update your SBI account registered mobile number and visiting your home branch to do this, but wait you can do this online, no need to visit the branch. Today we will tell you how to change registered mobile numbers online for your SBI account.
By registering your Mobile Number with your SBI account, you will receive account transaction-related alerts, OTP & you can also use missed call and SMS banking facility to know account balance.
If you want to add a new mobile number to your SBI account then no need to visit branch, just follow the below online process and change or register a new mobile number online.
Change/Update SBI Account registered Mobile Number
The process is simple and takes less than 10 minutes.
Before we start keep your old number activated because you will receive OTP password on it. Keep ready your ATM/debit card and PIN.
1 First login to state bank of India Net banking, visit https://www.onlinesbi.com
2 After login to your account click on My Account & Profile tab, and here you have to click on Profile.
3 Now click on personal details & Mobile
On next screen you need to enter profile password, enter it & proceed.
4 In the profile you can see “Change Mobile number-Domestic only (Through OTP/ATM/Contact Centre)”, click on it.
5 Now enter your new mobile number, once again re-enter mobile number and click on submit.
6 After submitting new number, next screen you can see 3 options to change your registered number.
- By OTP on both the mobile number
- IRATA: Internet banking request approval through ATM
- Approval through the contact center
Select “By OTP on both the mobile number” option and proceed.
7 Now select your account number and click proceed.
8 Next screen select your ATM/Debit card and proceed.
9 Next screen you need to enter your card details. Enter Card number, expiry date, name and ATM PIN. Click on proceed.
10 Now you will receive OTP & reference number on your both (old & new) mobile number as you can see below screenshot.
11 You need to send this OTP and reference number to 567676, see the below screenshot.
12 After successfully sending OTP and Reference number from both numbers (old & new), your mobile number will be updated. You will receive an SMS on the new number. Wait for 24 hours.
So this is how you can change/update your SBI account registered mobile number through net banking. You can also change your number through ATM and contact center as mentioned above.