Forgot ICICI Net Banking User ID – How To Find Online

Forgot ICICI Bank net banking User ID? Well, you can easily find/ recover your User ID online by following below simple steps.

India’s largest private sector Bank ICICI gives you net banking and mobile banking facility to access and manage account online. To register for ICICI net banking you need User ID and login password. When you open an account in ICICI, you will get your customer ID to access net banking facility. You can also able to change this user id later through net banking.

For some reason suppose you forgot your ICICI User ID and want to recover it, here are simple steps to find it.

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How To Know ICICI Net Banking User ID

Make sure your mobile number is registered with your bank account and it is active. If your mobile number is not registered with your bank account OR you want to change it, simply visit the nearest ICICI ATM and register/change it.

Now follow the below steps to retrieve your customer id:-

1: First visit ICICI official website and click on Personal Banking Login button:

  • On login page, click on Get user ID and proceed.


2: In the last step, select Bank Account option and enter your saving account number & 10-digit registered mobile number and click on Go button.

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forgot ICICI User ID - recover/find online

That’s all, you will receive your ICICI bank User ID on registered mobile number via SMS.

forgot ICICI User ID - recover/find online

So this way ICICI Bank customers can easily retrieve their net banking User ID online. After getting user id you can generate your login password and activate net banking facility.


Q.1: How do I know my Icici user ID?

Ans: It is your net banking User ID which you can receive on registered mobile number. Just follow the above steps.

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Q.2: Can I change my Icici Bank User ID?

Ans: Yes, you can change your ICICI net banking User ID after login. Please read this guide.

Q.3: Is user ID is same as customer ID in Icici Bank?

Ans: Yes,  when you log in the first time in ICICI net banking, you need to enter your Customer ID which you can change after login. If you don’t want to change then you can login to net banking using Customer ID.