Forgot your Axis bank account User ID or Customer ID (Login ID) ? See how to find or recover your Customer ID.

Axis Bank Customer ID is a 9-digit number which uniquely identifies your relationship with Axis Bank. Your customer id is usually your login id for Internet Banking login. You can also change this login ID after login to net banking.

Suppose you forgot your axis bank account customer ID and no other documents available to check it then not to worry, you can get your User ID through SMS.




How To Find Axis Bank Customer ID/login ID Through SMS

Make sure your mobile number is registered with your bank account. If you want to change your number then visit any Axis bank ATM.

To get Customer ID by SMS you just need to send an SMS from your registered mobile number.

  • SMS “CUSTID<space>Account number & Send to 5676782 or +919717000002 (e.g- CUSTID 2018838388388338)

After sending SMS, you will receive your Customer ID via message on your registered number.

Find Customer ID on Cheque Book

You can also find your customer ID on Axis Bank Cheque Book. Open front page of your Cheque Book where your account details are printed. You can see here Account number & Customer ID too.




Axis bank customer ID cheque book

You can also contact Axis Bank 24/7 customer care number and ask them your User ID.

  • 1 860 – 419 – 5555
  • 1 860 – 500 – 5555

So by following these methods you can find your Axis bank account customer ID/login ID.

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