Kotak Mahindra Bank Cardless Cash allows you to withdraw cash without the ATM Debit card from any Kotak Mahindra Bank ATM, you can also send cash to another person and he/she can withdraw money from the ATM.
Normally, you need to insert your Kotak Bank ATM/Debit card in the ATM machine to withdraw cash but a cardless cash withdrawal facility enables you to get cash from ATM without inserting the ATM card. You can also send money to someone via the ATM machine and the receiver can withdraw cash from ATM without using the ATM card.
So how to use Kotak Bank Cardless cash withdrawal facility? Here is the step by step guide:
1. Self Withdraw Cash from Kotak ATM without Debit Card
Step 1: Open Kotak Mobile Banking application and tap on Banking – Cardless Cash Withdrawal.
Step 2: Now select Self Withdrawal at an ATM.
Step 3: Now enter the amount (max.5000), set sender code, and continue. (This sender code you need to enter at ATM)
Step 4: Next screen confirm and place your request.
Now you will receive another 4-digit SMS code on your registered mobile number which will be also be required to be entered the ATM.
Step 5: Now visit your nearest Kotak Mahindra Bank ATM machine and select the Cardless Cash option on the screen.
Step 6: Enter your bank registered mobile number.
Step 7: Now enter the 4-digit sender code set by you & enter the SMS code received on your mobile number.
Step 8: Finally confirm the amount to be withdrawn and collect your cash.
2. Send Money to another person and he will withdraw Cash from ATM
Suppose your friend or relative requires cash in urgent then you can send money using Kotak Cardless cash withdraw facility and he/she can withdraw money from Kotak ATM.
See how to send money to the beneficiary:
Step 1: Open Banking – Cardless Cash Withdrawal option and tap on Register a Beneficiary.
Step 2: Now enter the receiver mobile number, name, address, and pin code and continue.
Step 3: Next screen confirm your request.
Step 4: After adding a beneficiary, now you can send money. Select Send Money to a Beneficiary at an ATM.
Step 5: Select the added beneficiary, enter the amount, set sender code, and submit. Next screen confirm your request.
Now the receiver will receive an SMS code on his/her mobile number. Share a 4-digit sender code with him/her.
Step 6: Now the receiver can visit Kotak ATM and select Cardless Cash option and enter his/her mobile number.
Step 7: Enter SMS code and sender code, confirm the amount to be withdrawn and collect cash from the ATM machine.
Please note, the Cardless Cash request will expire within 48 hours of placing the request. So you need to collect cash within 48 hours. If the cash is not collected within this period, the amount will be refunded to your bank account.
Q.1: How much maximum amount can I withdraw using Kotak Cardless cash facility?
Ans: You can withdraw maximum INR 5000 amount using Kotak Cardless cash withdrawal facility.
Q.2: What happens if I don’t withdraw cash from the ATM after placing the request?
Ans: If you don’t withdraw cash within 48 hours after placing the request, the amount will be credit back to your bank account.
Q.3: Any charges for this facility?
Ans: The first transaction is free and then you will be charged INR 10 for cardless cash withdrawal.